These Terms & Conditions explain the guidelines for using Cleannora's platform and booking our professional cleaning and home services. By creating a booking or continuing to use our services, you agree to follow the terms described on this page.
By accessing the Cleannora website, submitting a service request, or confirming a booking, you agree to these Terms & Conditions together with our Privacy Policy and any applicable service guidelines.
Cleannora helps customers discover and book professional cleaning and home services. Services are subject to availability, location, selected requirements, scheduling and confirmation at the time of booking.
Customers are responsible for providing correct contact, address and booking information. You should also ensure reasonable access to the service location and communicate any important instructions before the scheduled appointment.
Booking details, applicable charges and payment requirements will be presented during the booking process. A booking is considered confirmed only after the required confirmation and payment steps have been successfully completed.
Cancellation and refund eligibility may depend on the type of service, scheduled appointment time and the stage of the booking. Where applicable, requests will be reviewed according to the relevant service and cancellation policy.
Cleannora works to provide a reliable and professional service experience. However, to the extent permitted by applicable law, Cleannora is not responsible for indirect, incidental or consequential losses arising from the use of our platform or services.
Have a question about these terms or your Cleannora booking? Our support team is here to help.
☎ +91 7413922474
✉ info@cleannora.com
◷ Mon - Sat: 9:00 AM - 7:00 PM